Find the answers to the most commonly asked questions
Many patients, understandably, have a lot of questions before booking an appointment to start IVF treatment.
We have collated some of the most frequent of these so that you can find out as much as possible before starting treatment with us.
If you have a specific question not answered below please contact our experienced team who will be happy to help.
Frequently asked questions
New patients
Who can have treatment at abc ivf?
abc ivf is most suitable for younger women (aged 39 or under) with good/normal ovarian reserve.
The female partner undergoing treatment should:
- Be no older than 39 years old
- Have a BMI under 32 for consultation & 30 or under to start treatment
- Have normal/good ovarian reserve (AMH above 10)
Click to see full eligibility criteria.
abc ivf is designed to help couples and single women who wish to access IVF and are not eligible for IVF treatment via the NHS for non-medical reasons, have run out of NHS funding, have failed cycles via the NHS or those who have been priced out of the private IVF market.
If you do not meet the abc ivf criteria, we may still be able to help you. abc ivf is a partner clinic of CREATE Fertility, one of the UK’s biggest fertility providers, and will be able to refer you to them for specialist treatment.
What can I do if I am not eligible for treatment at abc ivf?
If you do not meet the abc ivf eligibility criteria, we may still help you by referring you to our sister clinic, CREATE Fertility, for specialist treatment.
abc ivf offers a simplified IVF treatment for patients with normal egg reserve and we have eligibility criteria to ensure that our treatment protocols will give an excellent chance of success at a low cost.
CREATE Fertility specialise in treating women and couples with more complex fertility issues and also those with low ovarian reserve. They do not have any selection criteria and treat women up to the age of 50.
When do I pay for my treatment?
You will be required to pay a deposit after your Initial Consultation and Scan to secure your Treatment Consultation. The outstanding amount will then be taken after your Treatment Consultation.
Please see our Terms and Conditions for details.
What if I get pregnant naturally?
If you fall naturally pregnancy after you have paid for your cycle, we will issue you a refund, minus any scans or the cost of medication which you have already had/bought.
Will I be accepted for finance?
To be eligible to apply for humm, you must meet the following requirements:
- Are at least 18 years old
- Are a permanent UK resident/citizen
- Have a good credit history
- UK debit or credit card in your name
- Minimum income of £1,000 a month
What is the minimum deposit for a payment plan?
The minimum deposit for our payment plans are 20%
What is the maximum deposit for a payment plan?
The maximum deposit for our payment plans are 50%
Can I make a joint payment plan application with my partner?
humm does not accept joint applications for finance. The patient should make the application for finance.
What's the maximum amount I can borrow on a payment plan?
Currently the maximum amount you can borrow is £15,000.
When will the first payment plan repayment be taken?
Your first payment will be taken on the date that you choose, within 30 days of completing the purchase with humm.
What is a credit search?
humm performs a hard credit check for each new application that is submitted.
This means humm will share your personal data with one or more Credit Reference Agencies (CRAs), who will perform necessary checks. This will leave a footprint on your records at the CRAs, which will be visible to other organisations should they perform checks, and it may have an impact on your credit score (full details are in humm’s Privacy Policy available at shophumm.com/uk/privacy).
If I change my mind about a payment plan can I cancel my agreement?
Every new agreement with humm comes with a 14-day cooling off period, so please contact humm during this time if you change your mind.
Why do consultation prices vary?
Our scan and consultation appointments use dynamic pricing based on current clinic resource. The price of a scan and consultation varies from £150 - £410. Please see on our online booking calendar for current accurate pricing.
Please be aware, if you wish to reschedule the baseline scan, you may incur a charge to cover the difference in cost from your original consultation price (baseline scan and virtual consultation) and that of the new booking. We will make you aware of any cost difference when rescheduling. To view our terms and conditions, click here.
Will I get a refund if I begin treatment but decide to cancel before completing my cycle?
Once you have had your treatment plan consultation, we only offer refunds in the following circumstances:
- If you decide not to proceed with treatment immediately following a treatment plan consultation, we will refund £2,250. We will keep our £500 deposit to cover treatment plan consultation and screening test costs.
- If you decide not to proceed with treatment following a treatment plan consultation and after you have been dispensed medication we will refund £1,500. We will keep our £500 deposit to cover treatment plan consultation and screening test costs. We will also keep £750 to cover medication costs.
- If a cycle is abandoned by you or us prior to egg collection we will refund your total fees less our £500 deposit and £750 to cover medication and treatment plan consultation fees. Where the cycle is interrupted, we charge £200 per scan.
For more information on our cancellation terms and conditions, please click here.
What postcodes are included in the travel cover offer?
Edinburgh – EH1, EH2, EH3, EH4, EH5, EH6, EH7, EH8, EH9, EH10, EH11, EH12, EH13, EH14, EH15, EH17, EH28, EH29, EH30,
Newcastle – NE1, NE2, NE3, NE4, NE5, NE6, NE7, NE8, NE9, NE10, NE11, NE12, NE13, NE14, NE15, NE16, NE17, NE18, NE19, NE20, NE21, NE22, NE23, NE24, NE25, NE26, NE27, NE28, NE29, NE30, NE31, NE32, NE33, NE34, NE35, NE36, NE37, NE38, NE39, NE40, NE41, NE42, NE43, NE44, NE45, NE46, NE47, NE48, NE49, NE61, NE62, NE63, NE64, NE65,
Belfast – BT1, BT2, BT3, BT4, BT5, BT6, BT7, BT8, BT9, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17
Dublin – D1, D2, D3, D4, D5, D6, D7, D8, D9, D10, D11, D12, D13, D14, D15, D16, D17, D18, D20, D22, D24
Glasgow – G1, G2, G3, G4. G5, G9, G11, G12, G13 G14. G15, G20, G21, G22, G23, G31, G32, G33, G34, G41, G42, G43, G44, G45, G46, G51, G52, G53, G60, G61, G62, G63, G64, G65, G66. G67, G68, G69, G70, G71, G72, G73, G74, G75, G76, G77, G78, G81
Exeter - EX1, EX2, EX3, EX4, EX5, EX6, EX7, EX8, EX9, EX10, EX11, EX12, EX13, EX14, EX15, EX16, EX17, EX18, EX19, EX20, EX21, EX22, EX23, EX24, EX25, EX26, EX27, EX28, EX29, EX30, EX31, EX32, EX33, EX34, EX35, RX36, EX37, EX38, EX39
Truro - TR1, TR2, TR3, TR4, TR5, TR6, TR7, TR8, TR9, TR10, TR11, TR12, TR13, TR14, TR15, TR16, TR17, TR18, TR19, TR20, TR21, TR22, TR23, TR24, TR25, TR26, TR27
Dorchester - DT1, DT2, DT3, DT4, DT5, DT6, DT7, DT8, DT9, DT10, DT11
What treatments does abc ivf offer?
abc ivf offers women and couples affordable IVF treatment across in the UK. We also offer additional techniques alongside our IVF treatment protocols, such as ICSI, for couples where male factor infertility is present.
IVF (In vitro fertilisation)
IVF is the process of fertilising eggs and sperm outside of the human body, in a laboratory dish. During IVF, the woman’s eggs are collected and mixed with sperm in the laboratory where their fertilisation will be monitored. The embryos created will then be transferred into the woman’s womb to grow and develop.
ICSI (Intracytoplasmic Sperm Injection)
ICSI is the technique where a sperm is selected in the laboratory and injected directly into the egg. This differs from standard IVF, where prepared sperm are left in a petri dish with the egg to fertilise naturally. ICSI technique is effective for several types of sperm problems and can facilitate fertilisation even with low quantities or quality of sperm.
If you require any additional diagnosis tests or complex fertility treatment, we can refer you to our partner clinic CREATE Fertility where you can receive specialist treatment.
Donor sperm
abc ivf can also offer low cost IVF treatment to single women and lesbian couples using sperm donation. Donation services must be arranged with CREATE Fertility.
What is the first step to starting treatment?
The first step to starting treatment at our clinic is to book an Initial Consultation and Scan. This is a 45 minute appointment with a specialist Nurse Consultant.
The first part of the appointment includes an advanced Pelvic Assessment Scan which will help us assess your egg reserve, the health of your uterus, endometrium (lining of the womb), ovaries and follicles.
You will then have a consultation with your Consultant who will explain your results, discuss your medical history, answer any questions you may have and talk you through your individualised treatment plan.
If you are ready to go ahead, you can start treatment as soon as your next menstrual cycle.
What can I do to improve my fertility?
There is lots of evidence to suggest that optimising your health and wellbeing can positively impact your fertility health and your experience through IVF treatment.
One of the most important lifestyle factor for fertility is keeping your weight within the optimal BMI range of 20-25. Studies show that overweight women took twice as long to fall pregnant as women of a healthy weight, while underweight women took 4 times as long.
Top lifestyle and diet tips to optimise your fertility naturally:
- Reduce alcohol and caffeine intake
- Stop smoking
- Choose slow-release carbs (e.g. whole grains, fruit and veg) over fast-release carbohydrates (white bread/rice, cake).
- Top up your Omega-3 levels with plenty of fish or, if you are vegetarian, include mango, walnut, flaxseed and hemp seed in your diet
- Avoid trans fats and refined sugars (found in processed and fast food).
- Opt for full-fat rather than low-fat dairy products to get the beneficial hormones attached to fat
- Get fit – try yoga, joining the gym or jogging in your local park
- Try acupuncture, massage or meditation
When can I start treatment?
Your treatment at abc ivf will work within your natural menstrual cycle. Therefore if you’ve had an Initial Consultation and Scan at abc ivf and are ready to start, you can usually begin treatment as soon as your next menstrual cycle.
What tests will I have prior to treatment?
Before starting treatment we will perform the following tests:
- Pelvic Assessment Scan
- Screening tests
- AMH test (where required)
- Semen analysis (where required)
We require you to have a Pelvic Assessment Scan with us prior to starting your treatment to confirm your eligibility for abc ivf. However, if you have already done screening tests, and have not undertaken IVF, they must be used within 3 months to be valid. If you had screening tests and you have previously had fertility treatment, they will be valid for two years from the date of the result. We will re-use AMH and semen analyses, as long as they are less than a year old.
How long does treatment take?
From the start of treatment to the completion of procedures usually takes around 2 weeks.
What happens during the treatment process at abc ivf?
Once treatment begins, it takes around 2 weeks from start to finish. There are a couple of pre-treatment steps that must be completed. Here are the main steps of your treatment with us:
Step 1 – Ultrasound Scan and Consultation
The first step is to come in for a Pelvic Assessment Scan at your local abc ivf clinic. During this 45 minute appointment a specialist Nurse Consultant will assess your fertility health by performing a Pelvic Assessment Scan.
Following that you'll have a Virtual Consultation to discuss your scan results, medical history and treatment plan. This is the perfect opportunity to have any questions answered. It is important that you are fully informed and comfortable with your plan before you start your treatment.
The next step is to make the deposit payment so you can start treatment when you are ready.
Step 2 - Treatment Consultation
Before starting treatment, you will come in for a treatment consultation to discuss when and how to take your medication and talk through each step of your treatment plan to ensure you feel comfortable, positive and fully understand your treatment, to receive consent forms and confirm screenings are all valid.
Step 3 – Monitoring Scans and Blood Tests
As we are working within your natural menstrual cycle, throughout your treatment you will be monitored with scans and blood tests which will allow us to determine the right time to collect your eggs. Each appointment takes around 20 minutes and patients may have around 2 or 3 scans during their treatment with us with abc ivf.
Step 4 – Egg Collection (CREATE Fertility)
When your egg sacs (follicles) have reached maturity as assessed by Pelvic Assessment Scan, you will need to come in for your egg collection procedure where a Consultant will collect the eggs from your ovaries.
The egg collection takes place in a theatre under sedation so you will need to visit our partner clinic, CREATE Fertility, for this procedure. Our partnership with CREATE Fertility means that all your theatre procedures and embryology will take place at their state-of-the art clinic where you will be cared for by some of the world’s most renowned fertility pioneers and experts.
The procedure itself takes around 45 minutes and most patients cannot feel any pain during egg collection. You will be told how many eggs were collected as soon as you wake from the sedation.
Step 5 – Fertilisation and Monitoring (CREATE Fertility)
The collected eggs and sperm will then be fertilised in the laboratory at CREATE Fertility and their development will be carefully monitored by the embryology team.
Usually the eggs and sperm are left in a petri dish/test tube to fertilise, but some patients will require ICSI (where the sperm is injected directly into the egg) if there are suspected fertilisation problems, due to male factor infertility.
Step 6 – Embryo Transfer (CREATE Fertility)
Three or five days after egg collection, depending on each individual case, fertilised embryo/s will be ready to be transferred into the womb. The embryo transfer procedure usually takes around 30 minutes and does not require sedation. Most patients compare the feeling to that of a smear test.
If you have any good quality embryos leftover from your cycle, you will be given the option to freeze and store them for future use.
Step 7 – Pregnancy Test
2 weeks after your egg collection, you will have a pregnancy test to determine whether your treatment has been successful.
Can I bring my partner to appointments?
If you are having treatment with a partner, they will need to attend the first appointment and the treatment consultation. It is not necessary for your partner to attend the monitoring appointments. You need to have someone to accompany you to the Egg Collection and to ensure you can go home safely; usually patients bring their partner, though this can be a friend if the partner is not needed to produce a sample.
For most couples, IVF treatment involves both emotional and physical stress, therefore support and understanding are a very important part of this momentous journey.
What support do abc ivf offer?
As soon as you book an appointment with abc ivf, we’ll be with you every step of the way. Our staff will do whatever they can to ensure you feel comfortable, positive and clear about every step of your journey at abc ivf. If required, we can also refer you to a specialist independent counselling service. You can request for independent counselling if you wish to see our counsellor.
How long is my ultrasound scan valid for?
Your Advanced Ultrasound Scan is valid for 3 months, if you decide to start treatment after this you will need to have another scan.
Why do we have to have a frozen embryo transfer rather than a fresh transfer?
Egg collection procedures and embryo transfer procedures are both done in time with a women’s cycle. It is very unlikely that both patients’ cycles will match up perfectly to allow for a fresh embryo cycle. Therefore, the egg collection will be timed with the egg donating partners cycle, then embryo will be fertilised and frozen, ready for when the embryo receiver’s uterus is ready for the embryo transfer procedure.
Is the quality of treatment different to other clinics?
At abc ivf you will always receive the highest quality of care from our highly experienced and committed team. The protocols used at the clinic have been refined over many years, and so if you are selected as eligible for treatment, your chance of success should be excellent.
Do I need to have my scan at a certain point in my cycle?
No, you can come for your transvaginal ultrasound scan on any day of your cycle, including during your period as long as you are comfortable with this.
What additional tests could I need before starting treatment?
In some circumstances patients may require further exploration and fertility tests based on your clinical circumstances. If you are unable to get these done through the NHS, we are able to offer these services via our sister Clinic CREATE Fertility who are able to provide these services privately at an additional cost. Examples of common tests are an AMH test (£135), Semen Analysis (£185) or Thyroid blood test (£55). Exact costs will be discussed at consultation based on patients’ individual needs.
How long is the scan appointment?
Your transvaginal ultrasound scan takes place in-clinic and usually lasts around 30 minutes.
How do we define our key statements
What we mean by ‘Low Cost’
abc IVF are a provider of high quality, ‘low cost’ fertility treatment. We define ‘low cost’ as meaning that our prices are at least 25% lower than the average cost of a cycle of IVF in the UK. We have determined the average cost of one cycle of IVF in the UK as being £5,000 as reported by the Competition and Markets Authority and the Human Fertility Embryo Authority (HFEA), the UK’s fertility sector regulator in September 2022 <link>. It is our aim to continue to be a ‘low cost’ IVF provider and keep our costs below other providers in the UK.
What we mean by ‘High Quality’
abc IVF are a provider of ‘high quality’, low cost fertility treatment. We define our treatment as 'high quality' based on a number of key measures and processes:
1. That our licensed centres achieve inspection ratings of 4 or 5 out of 5 by the Human Fertility Embryo Authority (HFEA), the UK Fertility regulator.
2. That our clinics have fully trained GMC and NMC registered Nurses, Doctors and Consultants supporting them.
3. That our facilities are modern and fully compliant with the current clinical guidelines.
4. That we use modern technology and equipment from leading manufactures.
What we mean by ‘Excellent Success’
abc IVF deliver ‘excellent success’ for our patients. We know that clinic’s success and success rates play an important roles in patients decision on which clinic to choose for their treatment, so we aim to be clear and transparent about how we define 'excellent success'.
The Human Fertility Embryo Authority (HFEA), the fertility sector regulator, displays on their website the verified data for clinical pregnancies and live births for every licensed clinic in the UK for the last few years. They provide a number of points of analysis for each clinic to show the key success measures for broad and specific age groups. abc ivf is a satellite clinic of the HFEA licensed clinic - Create Fertility, whose results can be found on the HFEA website (LINK). abc patients have their egg collection and embryo transfer procedures at the CREATE Fertility licensed centre, by Create Fertility clinicians, and as such the success rates noted for abc IVF clinics are those of the licenced Create Fertility centre where treatment takes place.
We define “excellent” as exceeding national average success performance for live births per embryo transferred for all ages for the majority of clinics within the group, as shown on the latest verified year of data displayed on the HFEA website. Full details and further data can be found here.
Does abc ivf provide interpreters?
If you require an interpreter, please arrange this directly ahead of your appointment, this can be a friend or family member. We cannot offer this service.
What does per embryo transferred mean?
This is the number of pregnancies/babies born per actual number of embryos transferred. It therefore adjusts for multiple embryos being transferred.
What does per treatment cycle mean?
This is the number of pregnancies/babies born per number of cycles started. This includes cycles that do not reach embryo transfer stage.
What does live birth rate mean?
A live birth is the delivery of a baby. This is calculated by dividing the number of live births in a given year, by the number of embryo transfer procedures or treatment cycles in the same year. This is multiplied by 100 to give a percentage.
What is a clinical pregnancy?
A clinical pregnancy is a pregnancy that is confirmed by ultrasound confirmation of a gestational sac or heartbeat.
What is HFEA verified data?
The Human Fertilisation & Embryology Authority (HFEA) is the UK’s independent regulator of fertility treatment and research using human embryos. They offer impartial, accurate information about IVF, clinics and other fertility treatments. HFEA verified data has all been calculated in the same way. We always use the latest HFEA verified data so you can be confident in our figures.
What is the recommended age to freeze your eggs?
If you freeze your eggs before the age of 35, your success rate will be higher than if you freeze them later. The success of fresh eggs and frozen thawed eggs is similar for a given age.
What happens during the egg freezing process?
The process for egg freezing is similar to that of IVF, except that once the eggs are collected they will be frozen using the vitrification (fast freezing) technique. If you wish to use the frozen eggs at a later date, you will need to use ICSI to create embryo(s) and have a Frozen Embryo Transfer. These costs take place with CREATE Fertility.
How many scans and appointments are needed during an egg freezing cycle?
You will have your initial consultation and scan and your treatment consultation before you start your treatment cycle. Once your period has started, you will start the medication on the second day of your cycle. You will then come in for your first scan on day 5 or 6. You will have around 3 scan appointments and you may have blood tests. Then you will have your egg collection.
What do you recommend doing to prepare your body before an egg freezing cycle?
Leading a healthy lifestyle and not smoking. Folic acid is a good thing to take, and many women benefit from Vitamin D.
How many egg freezing cycles could I need?
We are aiming to freeze 10 - 12 eggs per cycle and a patient may need more than one cycle to be confident they have an appropriate number of eggs stored.
How long can you wait between each egg freezing cycle?
If you need more than one cycle, we will advise you after your first cycle, based on your response during your first cycle.
What is the process when I want to use my eggs in the future?
When you want to use your eggs in the future, you will come for a consultation to discuss this. You will sign consent forms and be offered counselling. It you are using donor sperm, we will help you with obtaining suitable donor sperm from our sperm bank or an accredited sperm bank. When you are ready, you may have a natural or medicated (oestrogen tablets) cycle to prepare the lining for implantation.
You will have 2-3 ultrasound scans to check the lining of your uterus. Once we feel the lining of the uterus is adequate, your eggs will be fertilised using ICSI procedure. You will then be given progesterone, usually in the form of pessaries and then we time the embryo transfer depending on the development of the embryos. The embryo transfer is generally a straightforward procedure. It is done without sedation and feels similar to a smear test. It is performed under ultrasound scan so you can watch it on the screen. You will continue with implantation medication and we will perform a pregnancy test about 2 weeks after the embryo transfer. If your pregnancy test is positive, we will book an early pregnancy scan 2 weeks after the positive pregnancy test. If you are not pregnant, we will book a follow up consultation to discuss the cycle.
If I freeze my eggs with abc ivf can I transport them to a different clinic in the future?
Yes, if you move or want to use another clinic then you will be able to get them transferred. There will be a courier fee for transportation.
What effects the egg freezing success rate?
It is the age at which you freeze your eggs which will influence your chances of success. If you freeze your eggs before the age for 35, your success rate will be higher than if you freeze them later. The success of fresh eggs and frozen thawed eggs is similar for a given age.
If have irregular periods, is egg freezing still an option for me?
Yes, it is still an option. We will tailor the treatment for you. Sometimes we induce your period by giving you some progesterone tablets, and then you can begin your egg freezing cycle.
Do I need to have my IUD removed before an egg freezing cycle? And if so, how long before?
After you’ve had your IUD removed, you will need to get your egg reserve checked, and make sure your hormones are normal and you are having periods.
How long do I need to stop taking the pill before an egg freezing cycle?
Sometimes we can scan whilst you are on the pill. But if you are planning on freezing your eggs, stop taking the pill and wait until you have normal periods and your hormones have returned to normal before you can start.
How long does the egg collection procedure take?
You will be advised to fast for 6 hours before your procedure. You come in 30 minutes before your procedure and we will go through your consent forms, and the anaesthetist will talk your through the sedation procedure. The actual egg collection procedure will take between 20-25 minutes. You are not expected to feel any pain because you will be under sedation. You will then be in the recovery area for around an hour, until we are sure you are fit to go home.
Do you do a fertility check before an egg freezing cycle?
Yes, you will have an ultrasound scan to assess your egg reserve and fertility. You will also have a detailed medical consultation. You may have a blood test to check for hormones if necessary. We will plan a personalised protocol for your egg freezing cycle.
Do I need to have my initial scan on a particular day of my cycle?
No, you can have your initial scan on any day of your cycle. We know how to interpret the scan based on where you are in your cycle.
What are the success rates for egg freezing?
The success rates of egg freezing have increased, particularly following the development of Vitrification technology. The egg Vitrification survival rate can be very high, over 80% of frozen eggs can now survive thawing. This high survival rate can help increase the success of having babies from thawed eggs in the future.
Data published in scientific journals by the Instituto Valenciano de Infertilidad, Universidad de Valencia in Spain in 2010, 2013 and 2014, show that of 3407 cycles of treatment for women freezing eggs for their own use, more than 80% of eggs were successfully thawed resulting in 1031 live births (i.e. 30% live birth rate), a similar rate to that which we can expect when using fresh eggs. The success rate is even higher for younger women who freeze their eggs by Vitrification. Women who freeze around 12 eggs before the age of 35 can have up to a 50% live birth rate later.
Can I fertilise my eggs and freeze the embryos?
Yes, you can. If you wish to fertilise them using donor then you will need to pay an additional charge of £1,300 for the donor sperm. If you wish to fertilise them with a partners sperm then you need to be aware of the laws around consent of both partners for using these embryos in the future. To freeze your embryos you will pay for an egg freezing cycle plus £495 to fertilise the eggs.
If you wish to freeze half of your eggs and fertilise half your eggs then you will also need to be additional freezing and storage for the fertilised eggs. This is £1,140 for freezing and 2 years of storage. Annual storage is £395 after that.
Is there a limit to the number of times I can use the ‘Freeze and Share’ package?
We suggest that a woman may want to consider 2-3 cycles to give them the best chance of freezing a good number of eggs. We limit patients to a maximum of 3 freeze cycles.
Is there a minimum number of eggs that must be collected for me to proceed with a ‘Freeze and Share’ cycle? What happens if you are unable to collect enough, am I liable for the cost of the treatment?
Am I financially or legally liable for children born as a result of my donation?
No. The recipients of your eggs are the legal parents of any children born, and you have no financial or legal responsibility.
What will children born as a result of my donation know about me?
By law in the UK, children born as a result of donation have the right to specific information about the donor involved. It is the choice of the child’s parents whether or not to tell them they were conceived with a donor egg. If parents decide to pass on this information:
- at 16, the child has the right to know the personal characteristics, ethnicity and age of their donor
- when they turn 18, they can find out the name, date of birth, personal characteristics, ethnicity and last known address of their donor
What will the recipients of my eggs know about me?
The women who receive your eggs won’t have any information that could identify you personally. Many women waiting for donor eggs want to match with a donor who has similar physical characteristics to them so we do provide basic information about you. This includes: your height, weight, eye and hair colour, your age and country of birth, your ethnicity, your medical history and whether you’re married and have children. Many donors also write a pen picture, which is where you can give a little bit more detail about your personality and interests, as well as your reasons for donating, and a goodwill message.
Will I find out if any babies are born as a result of my donation?
Yes, you’re entitled to know how many babies are born, their year of birth and whether they are boys or girls. You won’t be told anything that could identify them.
What happens after I share my eggs?
After sharing, your eggs will be stored before they’re matched with a recipient.
The women who receive your eggs won’t have any information that could identify you personally, but we do provide basic information about you to help recipients looking for a match. You can also write a pen picture of yourself, and a goodwill message for the recipient of the eggs you donated. If you want to, you’re entitled to know about any babies born as a result of your donation. You won’t be given any personal details, but you can be told whether the baby is a boy or a girl, and the year they were born.
Am I financially or legally liable for children born as a result of my donation?
No. The recipients of your eggs are the legal parents of any children born and you have no financial or legal responsibility.
What will children born as a result of my donation know about me?
By law in the UK, children born as a result of donation have the right to specific information about the donor involved. It is the choice of the child’s parents to tell them they were conceived with a donor egg. If they decide to pass on this information, the child will be able to know the following details:
- At 16, they can find out personal characteristics, ethnicity and age of the donor
- When they turn 18, they can find out the name, date of birth, personal characteristics, ethnicity and last known address of the donor
What will the recipients of my eggs know about me?
Is there a minimum number of eggs that must be collected for me to be able to share my eggs from a cycle?
What happens if I change my mind and decide to keep all the eggs you collect?
How much is my Initial Consultation and Scan if I wish to share my eggs?
You will need to pay the full price for your Initial Consultation and Scan, but if you complete an egg sharing cycle then you will receive a refund for the cost of your baseline scan, which is half of the cost of your Initial Consultation and Scan.
What is classed as a good ovarian reserve?
To ensure that we collect enough good quality eggs for both you and the receiver of your eggs, we require our egg sharers to have an AMH level of at least 20, and an Antral Follicle Count of at least 20. These will both be assessed as part of your Initial Consultation.
Does a certain number of eggs need to be collected at egg collection in order to share my eggs?
Yes, we need to collect a minimum of 8 eggs in order for you to be an egg sharer.
What happens if less than 8 eggs are collected at egg collection?
There are several options for you:
- You can continue with your IVF cycle, but you will need to pay the additional £2,000 cycle cost
- You can discontinue with your IVF cycle and your eggs will be discarded. But you won’t receive a refund for the £750 already paid
- You can choose to freeze your collected eggs at our standard freezing and storage fees and use them at a later date.
Where do you get your donor sperm from?
We work with only recognised and licensed donor banks to provide the best quality sperm. All sperm donors have to be in good health and are screened for sexually transmitted diseases and some genetic disorders. The sperm is assessed as high quality before being approved for donation.
CREATE Fertility Sperm Bank offer international sperm and provide FREE shipping between our clinics.
We also work in partnership with the Cryos International Sperm Bank and the European Sperm Bank where you can access their donor bank and order sperm direct with them.
Is there a waiting list for donor sperm?
Generally, there isn’t a waiting list, but it depends on your situation because there is currently a shortage of sperm from BAME communities.
What information can you get on the sperm donor?
The information you will be able to find out is:
- a physical description (height, weight, eye and hair colour)
- the year and country of birth
- their ethnicity
- whether they had any children at the time of donation, how many and their gender
- their marital status
- their medical history
- a personal description and goodwill message to any potential children (if they chose to write one at the time of their donation).
You won’t be able to find out any information that might reveal who the donor is.
If a child is conceived via the sperm donation, they have the option to contact the clinic when they turn 18 for information on the identity of the donor.
Should I get the Pfizer-BioNTech/Oxford University-AstraZeneca COVID-19 vaccine?
- For those in treatment/trying to get pregnant now, they can have either vaccine if it is offered to them.
- Those who have not yet started treatment can have the vaccine and do not need to delay starting treatment.
- Your clinician will discuss the options with you so you can make an informed decision.
The British Fertility Society and Association of Reproductive Clinical Scientists have created this document for advice on Covid-19 vaccines.
Further information can be found on the government website here.
What are the risks of Covid 19 in clinic and how are you minimising them?
The risk of Covid-19 transmission exists in general throughout the UK, including during travel to the clinic. In line with best practice guidelines, we have implemented significant modifications to our working practices to reduce the risk of Covid-19 transmission within our clinics. To help us achieve this objective, you will be required to abide by the following procedures:
- You (and anyone attending clinic with you) will need to complete a Covid-19 Triage questionnaire before all clinic visits, before starting treatment and on arrival at the clinic. This questionnaire will indicate whether you are able to attend the clinic; please read the questionnaire for instructions as to how to complete it. (PDF download)
- Visits to the clinic are minimised and many appointments will take place online or over the phone.
- When you visit clinic, you will need to keep 2 metres distance from other patients and staff, unless close contact is required for a medical procedure or examination.
- Waiting procedures will be different than normal, we have different designated spaces for patients to wait and you will be directed as to where to wait. If you have travelled to the clinic via car, you may be asked to wait in your car until we are ready to see you for your appointment.
- We ask that you wear a face covering if you are visiting one of our clinics. In the event you do not have a face covering, we will risk assess the situation and may decide to give you a mask at your visit. If this is given to you, it is required that you comply with our directions, and you will receive instructions in how to place the mask correctly.
- We will take your temperature at each clinic visit as part of our screening procedures. In addition, you will be required to follow any additional checks we implement, such as blood tests, swabs etc.
- At your visit, you will be required to wash your hands or utilise hand sanitiser on your arrival. You may be directed by our staff to follow hand hygiene procedures and you are required to follow their instructions.
- We recommend that you attend clinic on your own unless it is necessary to be accompanied. If you intend to visit clinic with another individual, they must be a member of your household and they must also complete the Covid-19 Triage Questionnaire. You must also notify us in advance if you intend to visit the clinic accompanied.
- Only one patient (and a member of their household) will be allowed to utilise shared spaces, such as corridors or lifts, at any point in time. Staff will direct you as to when it is safe for you to move through the premises.
What do patients need to bring with them to clinic?
Please bring the any paperwork, signed consents information that has been discussed with your nurse or patient support advisor.
We also ask that you wear a face covering if you are visiting one of our clinics. In the event you do not have a face covering, we will risk assess the situation and may decide to give you a mask at your visit. If this is given to you, it is required that you comply with our directions, and you will receive instructions in how to place the mask correctly.
Am I able to bring anyone with me to my appointment?
As this time we recommend that you attend clinic on your own unless it is necessary to be accompanied. If you intend to visit clinic with another individual, they must be a member of your household and they must also complete the Covid-19 Triage Questionnaire. You must also notify us in advance if you intend to visit the clinic accompanied so the clinic can prepare for this.
We are working hard to keep both patients and staff safe during this time and so we are installing a policy of only one patient (and a member of their household) will be allowed to utilise shared spaces, such as corridors or lifts, at any point in time. Staff will direct you as to when it is safe for you to move through the clinic.
What do I need to do when I attend my appointment?
We have implemented significant modifications to our working practices to reduce the risk of Covid-19 transmission within our clinics. Attending your appointment you will be asked on arrival to do the following:
- You will need to complete a Covid-19 Triage questionnaire. The questionnaire will indicate whether you are able to attend the clinic on that day; please read the questionnaire for instructions as to how to complete it. (PDF download)
- You will need to keep 2 metres distance from other patients and staff, unless close contact is required for a medical procedure or examination.
- Waiting procedures will be different than normal, we have different designated spaces for patients to wait and you will be directed as to where to wait. If you have travelled to the clinic via car, you may be asked to wait in your car until we are ready to see you for your appointment.
- You will be asked to wear a face covering. In the event you do not have a face covering, we will risk assess the situation and may decide to give you a mask at your visit.
- We ask to take your temperature at each clinic visit as part of our screening procedures. In addition, you will be required to follow any additional checks we implement, such as blood tests, swabs etc.
- You will be required to wash your hands or utilise hand sanitiser on your arrival.
Does Covid-19 pose any risks to pregnancy?
The latest guidance from the Royal College of Obstetricians and Gynaecologists (RCOG) suggest that pregnant women do not appear more likely to contract the infection than the general population.
There are currently no data suggesting an increased risk of miscarriage or foetal anomalies or adverse pregnancy complications based on available limited information and experience. Link to RCOG guidelines: https://www.rcog.org.uk/en/guidelines-research-services/coronavirus-covid-19-pregnancy-and-womens-health
The long-term effect of Covid-19 on pregnancies remains unknown and the clinic cannot guarantee that a pregnant woman’s health would not be severely affected or there is no increased risk of miscarriage, premature delivery or an adverse effect on the baby if Covid-19 was contracted during pregnancy.
Can I still have treatment if I am classified as a ‘Higher Risk Patient’?
Patients who are at greater risk of Covid-19 infection or complications resulting from fertility treatment may be delayed from starting treatment during this time. We will consider all circumstances when designing a treatment protocol in order to minimise risk for patients.
A patient’s risk status may change during treatment; for example, a patient may develop symptoms of Covid-19 during treatment. In the interests of patient safety, we may choose to pause treatment and delay until the patient is at low risk again. In other circumstances, we may need to electively freeze embryos or eggs. Decisions in your care will be taken individually with our clinical team.
Is there anything I can do to reduce my risks of Covid-19 infection during treatment?
In order to protect your own safety we recommend you follow our code of conduct before commencing treatment, because this will help to reduce the risk of transmission.
- avoid unnecessary exposure to risks of Covid-19 infection at work and in private.
- restrict social life and interactions in line with government guidelines.
- inform the clinic if you develop symptoms of Covid-19; or test positive for Covid-19 infection, or for any reason your risk to Covid-19 infection has been raised; or you have been unable to follow the code of conduct.
We strongly urge patients to stay at home during their treatment as much as is possible, as this will minimise the risk of transmission.
Updated advice and Government guidelines on Covid-19 can be found here: https://www.gov.uk/coronavirus
Existing patients
Should I get the Pfizer-BioNTech/Oxford University-AstraZeneca COVID-19 vaccine?
- For those in treatment/trying to get pregnant now, they can have either vaccine if it is offered to them.
- Those who have not yet started treatment can have the vaccine and do not need to delay starting treatment.
- Your clinician will discuss the options with you so you can make an informed decision.
The British Fertility Society and Association of Reproductive Clinical Scientists have created this document for advice on Covid-19 vaccines.
Further information can be found on the government website here.
What are the risks of Covid 19 in clinic and how are you minimising them?
The risk of Covid-19 transmission exists in general throughout the UK, including during travel to the clinic. In line with best practice guidelines, we have implemented significant modifications to our working practices to reduce the risk of Covid-19 transmission within our clinics. To help us achieve this objective, you will be required to abide by the following procedures:
- You (and anyone attending clinic with you) will need to complete a Covid-19 Triage questionnaire before all clinic visits, before starting treatment and on arrival at the clinic. This questionnaire will indicate whether you are able to attend the clinic; please read the questionnaire for instructions as to how to complete it. (PDF download)
- Visits to the clinic are minimised and many appointments will take place online or over the phone.
- When you visit clinic, you will need to keep 2 metres distance from other patients and staff, unless close contact is required for a medical procedure or examination.
- Waiting procedures will be different than normal, we have different designated spaces for patients to wait and you will be directed as to where to wait. If you have travelled to the clinic via car, you may be asked to wait in your car until we are ready to see you for your appointment.
- We ask that you wear a face covering if you are visiting one of our clinics. In the event you do not have a face covering, we will risk assess the situation and may decide to give you a mask at your visit. If this is given to you, it is required that you comply with our directions, and you will receive instructions in how to place the mask correctly.
- We will take your temperature at each clinic visit as part of our screening procedures. In addition, you will be required to follow any additional checks we implement, such as blood tests, swabs etc.
- At your visit, you will be required to wash your hands or utilise hand sanitiser on your arrival. You may be directed by our staff to follow hand hygiene procedures and you are required to follow their instructions.
- We recommend that you attend clinic on your own unless it is necessary to be accompanied. If you intend to visit clinic with another individual, they must be a member of your household and they must also complete the Covid-19 Triage Questionnaire. You must also notify us in advance if you intend to visit the clinic accompanied.
- Only one patient (and a member of their household) will be allowed to utilise shared spaces, such as corridors or lifts, at any point in time. Staff will direct you as to when it is safe for you to move through the premises.
What do patients need to bring with them to clinic?
Please bring the any paperwork, signed consents information that has been discussed with your nurse or patient support advisor.
We also ask that you wear a face covering if you are visiting one of our clinics. In the event you do not have a face covering, we will risk assess the situation and may decide to give you a mask at your visit. If this is given to you, it is required that you comply with our directions, and you will receive instructions in how to place the mask correctly.
Am I able to bring anyone with me to my appointment?
As this time we recommend that you attend clinic on your own unless it is necessary to be accompanied. If you intend to visit clinic with another individual, they must be a member of your household and they must also complete the Covid-19 Triage Questionnaire. You must also notify us in advance if you intend to visit the clinic accompanied so the clinic can prepare for this.
We are working hard to keep both patients and staff safe during this time and so we are installing a policy of only one patient (and a member of their household) will be allowed to utilise shared spaces, such as corridors or lifts, at any point in time. Staff will direct you as to when it is safe for you to move through the clinic.
What do I need to do when I attend my appointment?
We have implemented significant modifications to our working practices to reduce the risk of Covid-19 transmission within our clinics. Attending your appointment you will be asked on arrival to do the following:
- You will need to complete a Covid-19 Triage questionnaire. The questionnaire will indicate whether you are able to attend the clinic on that day; please read the questionnaire for instructions as to how to complete it. (PDF download)
- You will need to keep 2 metres distance from other patients and staff, unless close contact is required for a medical procedure or examination.
- Waiting procedures will be different than normal, we have different designated spaces for patients to wait and you will be directed as to where to wait. If you have travelled to the clinic via car, you may be asked to wait in your car until we are ready to see you for your appointment.
- You will be asked to wear a face covering. In the event you do not have a face covering, we will risk assess the situation and may decide to give you a mask at your visit.
- We ask to take your temperature at each clinic visit as part of our screening procedures. In addition, you will be required to follow any additional checks we implement, such as blood tests, swabs etc.
- You will be required to wash your hands or utilise hand sanitiser on your arrival.
Does Covid-19 pose any risks to pregnancy?
The latest guidance from the Royal College of Obstetricians and Gynaecologists (RCOG) suggest that pregnant women do not appear more likely to contract the infection than the general population.
There are currently no data suggesting an increased risk of miscarriage or foetal anomalies or adverse pregnancy complications based on available limited information and experience. Link to RCOG guidelines: https://www.rcog.org.uk/en/guidelines-research-services/coronavirus-covid-19-pregnancy-and-womens-health
The long-term effect of Covid-19 on pregnancies remains unknown and the clinic cannot guarantee that a pregnant woman’s health would not be severely affected or there is no increased risk of miscarriage, premature delivery or an adverse effect on the baby if Covid-19 was contracted during pregnancy.
Can I still have treatment if I am classified as a ‘Higher Risk Patient’?
Patients who are at greater risk of Covid-19 infection or complications resulting from fertility treatment may be delayed from starting treatment during this time. We will consider all circumstances when designing a treatment protocol in order to minimise risk for patients.
A patient’s risk status may change during treatment; for example, a patient may develop symptoms of Covid-19 during treatment. In the interests of patient safety, we may choose to pause treatment and delay until the patient is at low risk again. In other circumstances, we may need to electively freeze embryos or eggs. Decisions in your care will be taken individually with our clinical team.
Is there anything I can do to reduce my risks of Covid-19 infection during treatment?
In order to protect your own safety we recommend you follow our code of conduct before commencing treatment, because this will help to reduce the risk of transmission.
- avoid unnecessary exposure to risks of Covid-19 infection at work and in private.
- restrict social life and interactions in line with government guidelines.
- inform the clinic if you develop symptoms of Covid-19; or test positive for Covid-19 infection, or for any reason your risk to Covid-19 infection has been raised; or you have been unable to follow the code of conduct.
We strongly urge patients to stay at home during their treatment as much as is possible, as this will minimise the risk of transmission.
Updated advice and Government guidelines on Covid-19 can be found here: https://www.gov.uk/coronavirus